Celebrity support
Need a hand?
Start with the quick answers below. If something still is not right, send an email and tell us what happened.
Email celebrity@qualls.coCommon questions
The quickest way back to the game.
How do I play?
Tap How to Play on the home screen for the complete walkthrough. The short version: play the same names three times—describe them, give one-word clues, then act them out without talking.
Can I play without buying anything?
Yes. The decks included with Celebrity are free and always will be. You can also write as many custom lists as you like at no charge.
I bought a pack and it hasn’t appeared.
Open Category Packs from the category screen and tap Restore purchases. Make sure the device uses the same Apple Account that bought the pack. Purchases belong to the account, not one particular device.
The shop says it can’t reach the App Store.
Prices come from Apple, so the shop needs a connection the first time. Check your network and reopen the screen. Packs you already own keep working offline.
Why isn’t “From a Theme” available?
Writing a deck from a theme needs a supported device running iOS 26 or later with Apple Intelligence switched on. On other devices, you can still write a list by hand in My Categories, which is free.
How do I clear my history or saved lists?
Open Settings inside Celebrity and look under Reset. Your game history and saved lists are stored only on your device.
Does Celebrity collect my data?
No. There are no accounts, adverts, analytics or trackers, and we run no server for the app. Read the privacy policyfor the full details, including speech recognition and purchases.
Still stuck?
Tell us what happened.
Include your device, iOS version and what you were doing just before the problem. The more detail, the easier it is to help.
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